After reading this, I cannot help thinking that a company called Carphone Warehouse is going to have to spend a lot of time and PR money to heal the damage done. The idea of denying internet service to someone because they’re too old is not only rediculous, it’s offensive.

Internet (and other) providers should take this as a lesson. With the aging of the baby boomers, there’s going to be more Seniors around than you can shake a stick at. And when they start voting with their money and how they spend it, any company that tries a stunt like this one is going to find themselves on the wrong end of a LOT of bad press.


Sorry, you can’t have the internet… you’re over 70
By HEIDI DORE Last updated at 22:00pm on 2nd September 2006After walking the Great Wall of China and making plans for a trip to Russia, Shirley Greening-Jackson thought signing up for a new internet service would be a doddle.

But the young man behind the counter had other ideas. He said she was barred – because she was too old.

The 75-year-old would only be allowed to sign the forms for the Carphone Warehouse’s TalkTalk phone and broadband package if she was accompanied by a younger member of her family who could explain the small print to her.

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